Legal

Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how Cool Power Co collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1

Who We Are

Cool Power Co is a UK home energy comparison and information website. We help UK homeowners and renters compare renewable energy products and find accredited local installers.

Websitehttps://coolpowerco.co.uk
Emailprivacy@coolpowerco.co.uk
CountryUnited Kingdom
2

What Data We Collect

We collect the following types of personal data:

📋 Quote Request Forms
Name, email, phone number, postcode, property type and energy details
📧 Newsletter Signup
Email address, subscription date and IP address
📊 Analytics Data
Pages visited, time on site, device type (anonymised via Google Analytics)
🔒 Technical Data
IP address and browser type collected by our security plugin (Wordfence)
3

Why We Collect It

Purpose Legal Basis (UK GDPR)
Connecting you with installers via quote forms Contract / Legitimate Interest (Art. 6(1)(b)/(f))
Sending newsletter and energy tips Consent (Art. 6(1)(a))
Website analytics and improvement Legitimate Interest (Art. 6(1)(f))
Website security Legitimate Interest (Art. 6(1)(f))
4

Who We Share Your Data With

⚠️ Lead Generation: When you submit a quote request, we may share your contact details with up to 4 approved UK installers or suppliers relevant to your enquiry. We may receive a fee for this referral. This is always disclosed in the form consent notice.

We also use the following trusted third-party services:

  • 🔵 Google Analytics — website analytics (data processed in USA under Standard Contractual Clauses)
  • 📧 Mailchimp / ActiveCampaign — email marketing and newsletter
  • 📋 WPForms — quote request and contact form processing
  • 🔒 Wordfence — website security
  • 🖥️ IONOS — web hosting (EU/UK servers)

We never sell your personal data to third parties.

5

How Long We Keep Your Data

Quote enquiry data
12 months
Newsletter subscribers
Until you unsubscribe
Analytics data
26 months (GA4 default)
Financial records
7 years (UK legal requirement)
6

Your Rights Under UK GDPR

👁️
Right to Access
Request a copy of your data
✏️
Right to Rectification
Correct inaccurate data
🗑️
Right to Erasure
Request deletion of your data
🚫
Right to Object
Object to processing of your data
📦
Right to Portability
Receive your data in a portable format
↩️
Right to Withdraw Consent
Withdraw consent at any time

To exercise any of your rights, contact us at: privacy@coolpowerco.co.uk
We will respond within 30 days.

7

Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences at any time using the cookie settings panel at the bottom of this page. For full details see our Cookie Policy.

8

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
🌐 ico.org.uk
📞 0303 123 1113

9

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page always shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.

Questions About Your Data?

We're happy to help. Get in touch and we'll respond within 30 days.

Contact Us